Customer Care Executive

Job description

•  The Customer Care Executive at SK Translines plays a vital role in maintaining strong client relationships and ensuring a smooth communication flow between customers and operations.
• This role involves handling customer inquiries, booking requests, shipment updates, and resolving concerns with accuracy and professionalism.
• The ideal candidate should be confident, polite, and solution-oriented, with the ability to manage multiple customer interactions daily.
• Strong coordination skills and a customer-first mindset are essential to deliver reliable service and uphold SK Translines reputation for trust and efficiency.

Role: 

Customer Retention – Voice / Blended

Industry Type: 

Courier / Logistics

Department: 

Customer Success, Service & Operations

Employment Type: 

Full Time, Permanent

Role Category: 

Voice / Blended

EducationUG: 

Any GraduatePG: 

Any Postgraduate